ServiceTitan vs Workiz
Neither vendor publishes pricing, so cost cannot be compared without contacting both.
Side by side
| ServiceTitan | Workiz | |
|---|---|---|
| Starting price | Quote only | Quote only |
| Free trial | Not published | 7 days |
| Trades served | HVAC, Plumbing, Electrical, Roofing, Garage Door | Locksmith, Garage Door, Appliance Repair, HVAC, Plumbing, Electrical |
| Company size | Growing Teams, Enterprise | Solo Operators, Small Business, Growing Teams |
| Integrations | QuickBooks Online, QuickBooks Desktop, Zapier | QuickBooks Online, QuickBooks Desktop, Stripe, Zapier |
| Features | Service Agreements, GPS Tracking, Inventory Management, Job Costing, Customer Portal | Service Agreements, GPS Tracking, Inventory Management, Job Costing, Offline Mode, Customer Portal |
What only one of them does
Only ServiceTitan
- Roofing
- Enterprise
Only Workiz
- Locksmith
- Appliance Repair
- Solo Operators
- Small Business
- Stripe
- Offline Mode
Pick ServiceTitan if…
- The deepest reporting and job-costing stack in the category, by a wide margin.
- Service agreement and membership handling is built for shops where recurring revenue is the business.
…but be aware
- No published pricing at all — every tier requires a sales conversation.
- Widely reported as heavy to implement; genuinely wrong for shops under roughly ten technicians.
Pick Workiz if…
- Built-in call tracking and recording is central to the product and rare in this category.
- Strong fit for emergency-dispatch trades like locksmith and garage door work.
…but be aware
- No published prices: Standard, Pro and Ultimate are all "Request pricing", and the pricing page does not say whether plans are priced per user. The Genius AI answering and marketing add-ons are sold separately.
- Service plans, inventory management, flat rate and the Zapier integration are included only on the top Ultimate plan.
- Narrower trade coverage than the general-purpose platforms.
Full detail: ServiceTitan · Workiz
Capabilities last reviewed 2026-08-09 and 2026-09-26.